by | Oct 21, 2020




We have implemented RPA Bot for our client, who has a leading Entertainment business. It has operations in more than 100 countries. Considering a company of this scale- Manual processing it in individual sites is costly, time-consuming & increases human errors.

Top concern before RPA Implementation

Our client uses the Retalix (point of sales) system close to around 15-year used on their sites in Merlin. Retalix application is hosted on a Citrix server. In the past Retalix sales, reports are interfaced with NetSuite and Azure manually. The process is tedious, repetitive, and time-consuming. 



Background- RPA Bot Implementation & Automation


 Robotic Process Automation, abbreviated as RPA, is a technology that allows anyone to configure computer software or a “robot” to imitate and merge the actions of a human interacting within digital systems to execute a business process. RPA has machine learning algorithms that are trained and have an accuracy of 99.99%. 


How we used RPA for connecting Netsuite Integrations?




The first and foremost step is to connect to Retailix via Citrix and download the reports to Azure Blob using Robotic Process Automation Solutions. Afterward, the Retail reports are then consolidated using business rules and posted to Netsuite using Netsuite web application via Netsuite connector. 


Finally, We Implemented RPA Bot to integrate legacy applications to RPA Netsuite. The solution has been deployed in more than 40 sites across 200 terminals, using The process is fully automated & thus 0 human errors. 


It is identical to a tactical/manual system that will eventually be replaced by RPA implementation. 



Return ON Investment

Hour Saved Per Years

Time to Deploy


 “We were not considering RPA as an Integration option. Infobiz did a POC for us to show us how the Netsuite integration can be done. Glad we used RPA which opened up several new uses for us like testing automation, migration etc.

- IT Head

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